CUSTOMER FOCUS

Enterprise Type

SHANGHAI KMINDA TECHNOLOGY CO.,LTD is an enterprise that integrates the production, research, development, sales, and teaching of vibrating screens.Our products including:multi deck vibrating screen,high frequency fine sizer,banana screen,linear vibration screen,flip flow screen,dewatering screen, scalping screen,circular vibrating screen,electromagnetic vibrating screen,polyurethane screen mesh,polyurethane Cyclone and so on .Kminda has been focusing on the field of vibrating screens for more than 25 years and is a benchmark enterprise in the domestic vibrating screen industry in China. It is committed to establishing "an enterprise that affects the global mining screening field"

Quality Control

ISO 9001 Enterprise

SHANGHAI KMINDA TECHNOLOGY CO.,LTD is a ISO 9001:2015 enterprise, our quality strictly follow ISO 9001 standard.Meanwhile,KMINDA also can follow quality control in srict accordance with GB (China National Standard), AS (Australian Standard), ANS (American Standard), GHOST (Russian Standard), SANS (South African Standard) or QCP/TP according to specifed standards and requirements.

Customer Service

The First Choice To Meet Your Needs Of vibrating screens

 Customer service idea and purpose
1.1)The purpose of the customer service system is "customer always comes first". Starting from the actual needs of customers, we provide truly valuable services to help them better use the product
1.2)The core service idea of "excellence customer service image, excellence technology, excellence customer relationship, and excellence brand"
1.3)With the most professional service team, we timely and comprehensively pay attention to every service demand of our customers, and provide extensive, comprehensive, and fast services to make customers experience ubiquitous satisfaction and trustworthy caring feelings.

 Our customer service department is composed of professional industry technical experts and support experts, focusing on solving customer problems:
2.1) Standardized use of vibrating screens to avoid equipment damage caused by non-standard operations
2.2) Vibration screens that have expired due to long-term use causing a series of issues such as technological updates and parts replacement
2.3) 7 * 24 response to customer parts order requirements, providing the best delivery and service

  Our company collaborates with foreign distributors to establish joint ventures or branch offices to quickly solve problems encountered by customers:
3.1) Regularly visit customer sites to understand the local usage of vibrating screens, guide and solve problems encountered by customers during actual use, and provide the best solutions
3.2）Express service provides telephone, video guidance, and on-site services to solve after-sales problems caused by customers using vibrating screens
3.3) Establish a warehouse for commonly used parts locally to provide faster replacement services for local customers